Terms of Service

Terms of Service – Lewis & Eve

Introduction

These Terms of Service (“Agreement”) set out the terms and conditions under which you access and use the Lewis & Eve website (www.lewisandeve.com.au) and purchase any of our products or services (“Services”). By using our website or making a purchase, you agree to be bound by these Terms. If you do not agree, you must not use this website.

Lewis & Eve (“we”, “our”, “us”) is an Australian-owned business curating high-quality jewellery.

Accounts and Eligibility

  • You must be at least 18 years of age to make a purchase through our website.
  • If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.
  • We may suspend or terminate your account if we reasonably believe you have breached these Terms or acted in a way that could harm our brand or customers.

Orders and Payment

  • All prices are shown in Australian dollars (AUD) and include GST where applicable.
  • Orders are subject to availability and confirmation of payment.
  • We reserve the right to refuse or cancel any order if fraud, unauthorised or illegal activity is suspected.
  • Payment must be made at the time of purchase using the payment methods provided on our website.

Shipping and Delivery

  • We ship Australia-wide (and internationally where available) using trusted delivery partners.
  • Shipping costs and delivery times will be displayed at checkout.
  • We are not responsible for delays outside our control, including customs clearance for international orders.

Returns and Exchanges

  • We accept returns on full-priced items within 14 days of delivery, provided the item is unworn, unused, and in its original packaging.
  • For hygiene reasons, we cannot accept returns on earrings unless faulty.
  • Sale items are final and cannot be returned unless faulty.
  • To request a return, please contact us at info@lewisandeve.com.au.

Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free, current, or complete. Colours may vary slightly due to different screen displays.

 

Intellectual Property

All content on this website, including images, logos, designs and text, is the property of Lewis & Eve and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.

 

Limitation of Liability

To the maximum extent permitted by law, Lewis & Eve is not liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, arising from your use of our website or purchase of our products. Our total liability for any claim will not exceed the amount paid for the product in question.

 

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page, and your continued use of our website will be deemed acceptance of any changes.

 

Contact Us

If you have any questions about these Terms or our services, please contact us:
Lewis & Eve
Email: info@lewisandeve.com.au