Privacy Policy

Privacy Policy – Lewis & Eve

Lewis & Eve (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website (www.lewisandeve.com.au) or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

 

Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address.
• Payment details (processed securely via third-party payment providers such as Shopify Payments, PayPal, or Afterpay – we do not store your full credit card details).
• Information you provide when subscribing to our newsletter or creating an account.
• Details of your orders, preferences and interactions with our website.
• Technical data such as IP address, browser type and cookies to help improve your shopping experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your purchases, shipping and returns.
• Provide customer support and respond to enquiries.
• Send you marketing emails or promotions (if you have opted in).
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.

Sharing Your Information

We may share your personal information with trusted third parties, including:

• Shopify (our e-commerce platform) for secure transaction processing.
• Payment providers such as PayPal, Afterpay, or other authorised gateways.
• Shipping and logistics partners to deliver your orders.
• Service providers who assist us in running our website and marketing.
• We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience and to analyse website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.

Data Storage and Security

• Your personal information is stored securely on Shopify servers and other secure systems.
• We take reasonable steps to protect your data; however, transmission over the internet is never completely secure.
• By using our website, you accept the inherent risks of online transactions.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your personal data where applicable.
• To exercise your rights, please contact us at info@lewisandeve.com.au.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will be revised. Please review periodically for any changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lewis & Eve
Email: info@lewisandeve.com.au

Last Updated: September 2025